Median time to disposition
2d 4h
6m 41s
Our analysts used to start the day 1,200 alerts behind. Now they start with forty cases that are already written up, and they sign them.
Dana Ruiz
BSA Officer
Northbank Retail runs 380,000 checking accounts across three states. Its transaction-monitoring rules opened about 3,000 alerts a day, and eleven analysts worked them in order of arrival.
Tipline now works every alert as it lands: screening, entity resolution, adverse media and the transaction graph. Analysts receive only the cases that need a decision, each with a cited narrative draft.
The bank kept its existing rules and case management system. Tipline writes back to both, and every agent step is logged for examiners.
2d 4h
Before Tipline
Median time to disposition
6m 41s
With Tipline
Median time to disposition

Tipline® Template
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